We process workspace, user, lead, customer, conversation, campaign, billing, integration, usage, support, and audit data needed to provide the SaaS platform.

Data is used for authentication, tenant operations, growth automation, AI assistance, analytics, billing compliance, provider integrations, security monitoring, and customer support.

AI workflows may use tenant-scoped context to generate drafts, recommendations, summaries, quality scores, and next-best actions. Sensitive data should be minimized and reviewed before external execution.

Customers can manage consent, opt-outs, data subject requests, exports, deletion workflows, and retention policies through privacy/compliance controls and support channels.

External providers may include cloud hosting, email/SMS/WhatsApp services, ad platforms, payment gateways, analytics, and error monitoring. Enterprise customers may request a subprocessor and residency summary.